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Showing posts from October, 2008

Art of Customer service

I shifted my house last week , few things I have to change 1.TV DISH Connection I got a good feed back for Tata Sky , so decided to go for it , SOUTH Starter Pack , Thursday 23 Oct 08 MY wife called customer service around 9.30PM , gave the order and paid through mobile . Few click of number in the mobile the Order is made !! Saturday 25 Oct 2008 Courier boy came at noon and delivered the Hardware device .We called the customer care and gave the hardware Number .Got a reply local representative will call . With In 5 min we received a call from the branch office and they told technician will come at 5.30Pm . After that we received a confirmation by SMS with technician person mobile . He came on time and fix the receiver with in a Hr time .Every thing was fixed All It take was 3 Days time !! 2.Internet Connection My budget was 500 Rs per month , so did some search in google , there is a good offer from Tata 1499 Golden Plan , 4 Month No rental + HP Color Printer Free . Monthly

Now Reading …

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Zen And The Art Of Motorcycle Maintenance by Robert M . Pirsig  Its going good …

Read this today morning in The Hindu Opportunity

 "A manager must not expect his subordinate to agree with him always , disagreement are bound to be there and you have to learn to make the best use of them .A person who disagree add value to the discussion and can give you new insight   to  the issue " How many managers got the guts to do this Today’s opportunity carry only 4 pages !!!!   that is strange and No IT JOBS,   Economy slow down . Its really giving more trouble now

The Author Khaled Hosseini

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The Kite Runner   is a novel by the author Khaled Hossein i  Excellent novel , If you are able to give words to human feeling then you can strike a chord on readers heart .  Its about two friends life in Afghanistan . How the war has changed there life .  MUST TO READ BOOK What suprising me more is Khaled Hosseini is a Medical Doctor  Plan to read by the same author novel next week  A Thousand Splendid Suns 

Don’t Forget Customer is also a Powerful Marketing Tool

I was going to shift my house this week end , did some check in Google and with friends for Packers and Movers .My wife colleague gave a ref , we checked with him and he came to our house and gave a quotation for Rs4500 . We checked with another Person, gave a quotation for Rs 4700 . My wife Colleague said they have checked with more people while shifting the house and this guy 4500 is giving a reasonable Price and his work is also good. So we decided to go with the guy who quoted for Rs 4500. After few days back the Guy who Quoted 4700 called and said he can do the work for Rs 4000 !!! But its too late. If he gave a right Quotation on the right time then he might have won the deal. Missed the opportunity Don’t forget the below points 1.Be honest with your Price, Give the best price to your customer. Cheating your customer is like cheating yourself. 2.Give the best Quality to you customer and try to improve your quality every day. 3.Make your first customer to be your life l

The Kite Runner

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N ow Reading .... The Kite Runner – Khaled Hosseine  Awesome narration 

Rain & Traffic in Chennai

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16 Oct Went to Chennai for a official one day short trip today . Morning it was raining .And you know all the water stay right on the road itself . I remember when I was in Singapore its will rain like any thing there .After rain you can not find a drop of water on the road . Its all because of proper planning and good construction of road .It a dream to happen the same on our out road . When I crossed Virugambbakkam , suddenly some thing strike me Hey this is where Kiruba lives . ( If some one was new to Kiruba , his blog is one of the highly trafficked blog in India , you can check out in http://www.kiruba.com/ ) One thing I love more in Chennai is its Metro train , you can go to any place in 30 Min time . Now a today Traffic has increased a lot in Chennai .Today I read in TIMES German auto maker which has developed a new devise called TRAVOLUTION . It will always ensure you will come to a traffic light when it is green !Thus you can save fuel . We need some l

on-the-ceiling poster

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This is actually an on-the-ceiling poster in the  smoking room  at an IT firm in Mumbai, India. 

Its time to move on ..

We have planned to shift our house from Koramangala to JP Nagar by this month end . Koramangala is really a superb place to live . Its very clean , good park , lots of trees , you can reach any place in Bangalore easily from here and   of course its costly .   A single bed room will cost you more than Rs 7,000 and double bed room more than Rs 12,000. You can get more peace in this place .A perfect place to live .   Quite a long time we are living there , knowingly or unknowingly the place where we live will become part of our life . I feel a silent sad feeling inside me !!   Always I believe   Life is a journey more to experience ,so we have to move on ....  

Honeymoon Pic too funny

Check this  Via Kiruba  one of them gave a comment in flcker as below  Oh my God..very funny! I think that the lady is not going to walk for several months. Poor woman. 

Two Russian woman , Auto drive & Me

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O n 9 th Oct 2008  Morning I was on my way to shopping to buy some fish , I saw few Auto ( rickshaw )   driver was having a hard conversation with 2 Russian woman . I crossed them then some thing stopped me . Went back and asked the auto driver what happen , he told nothing you can go from here , now I know then some thing is there .  Then , I asked the Russian woman what happen . She said the below conversation  Russian Woman – I have 1 UDS and 20 INR , Can you take me to Oasis mall in ,Koramangala ( is the place she want   to   go )  Auto Driver – Yes I can take you  Now the problem is the Auto Driver is not accepting the 1 US Dollar   and he need more money 120 INR .Russian woman only have 20 INR. She is here in the   mall to   exchange her currency . Sadly its local holiday shop closed .  Russian woman told me that the driver is not accepting what he has agreed before , I told her he has not understand what u have spoke to him earlier . I suggested her to go to the

Power Cut in TamilNadu

In TamilNadu   in a day Except Chennai all the place faces  power cut for around 7 hr . That is 1/3 of a day is in stone age with out power . People from all walks of life get affected from this .     What Government can do   1.Work with professionals , and plan to generate POWER from different sources . 2. I have seen many company use to closed all there windows and 24x7 lights will be ON !! WHY not use natural light . Save energy as much as possible . 3.Give subsidiary for people who use solar energy , government can give loan @ less interest for buying solar equipment    In this hi-tech world if we say no electricity then the world will laugh at us Its all a team work government , people all has to work together .Stop blaming and Start to plan for the future   Failing to Plan is like Planning to fail !!

Cancer & Cycling

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There are lot of  sweat attached to all my trophy which I won   – Lance Armstrong  I   have finish reading the Auto biography of   Lance Armstrong   Who has won Tour_De_France   for a record-breaking seven consecutive years, from  1999  to  2005 He achieved all this after his Cancer surgery , where he almost gone to the death and came back to life .  To have a Idea about Toure De France the toughest cycle race in the world  Total Days of the race   20-23 days Total   distance to cover 3500 – 4000 Km Average Km covered per day - 150 Km per day Average Speed 23 - 25 KM / Hr Every day 6- 7 Hr riding This book is about   Cancer & Cycling  a must to read Awesom !!  

Now Reading

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It's Not About the Bike  by Lance Armstrong  Its about life of Lance Armstrong how he came back from cancer and won the    Tour de France (disambiguation)

Same Day Last year Oct 05 2007

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L ast year 5 Oct   I was there in Indonesia with my colleague   Ashok . It’s the last day for our official trip .When ever I call Ashok   in his mobile he use to ask “ Pa allwyn how are you “. Pa in Indonesian language means Mr.  We both faced a tough time there . sleep less night , less support from the off shore team , really ……..its hard . Every day we faced problem in implementation .  During the hard time   I remember Dr.Abdul Kalam Words “When every you do a project you will face problem , the challenge is how you are over coming that “  Looking back after one year , only one thing is remaining with me now the   Experience  which I gained there !! In the Photo Big Man is Mr.Vinod   ERP Implementation Manager Next to him is Mr.Ashok Little Cute Girl is Ms.Elly from Philippines  This year again   5 Oct 2008 , I’m in another clients place . Now a days I’m literally living in clients places   Note : You can read   my   Blog on Indonesia Trip Oct 2007 

Working in the Bus !!!

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Received  this mail today . Got stuck with Traffic Jam while going to work don’t worry you can start working from the Bus itself !! Hey why going to Office ?!! Work from the home , I can save 4 hr travel time every day !!