Art of Customer service
I shifted my house last week , few things I have to change 1.TV DISH Connection I got a good feed back for Tata Sky , so decided to go for it , SOUTH Starter Pack , Thursday 23 Oct 08 MY wife called customer service around 9.30PM , gave the order and paid through mobile . Few click of number in the mobile the Order is made !! Saturday 25 Oct 2008 Courier boy came at noon and delivered the Hardware device .We called the customer care and gave the hardware Number .Got a reply local representative will call . With In 5 min we received a call from the branch office and they told technician will come at 5.30Pm . After that we received a confirmation by SMS with technician person mobile . He came on time and fix the receiver with in a Hr time .Every thing was fixed All It take was 3 Days time !! 2.Internet Connection My budget was 500 Rs per month , so did some search in google , there is a good offer from Tata 1499 Golden Plan , 4 Month No rental + HP Color Printer Free . Monthly